Prescription Processing BPO | Medical Claims forms Processing BPO

Security and confidentiality is of paramount importance in processing private healthcare information. BPOSL guarantees highly secure data storage, also have a company culture that emphasizes trust, honesty, and integrity.

Our medical claims and prescriptions processing are two distinct service lines. However, many commonalities exist because of the strict health data security and privacy standards mandated by HIPPA legislation.

Medical claims processing

We offer both full key and OCR clean up, ensuring a 99.99 percent accuracy level through “double-keying,” and turnaround of 12-hours or less. A highly security production environment ensures data confidentiality and adherence to HIPPA standards.
Prescription processing

BPOSL is capable to process 1,20,000 medical prescriptions per month, consisting mainly of hand-written doctors orders used to order medicines from retail pharmacies. Our operators are trained by U.S. board-certified pharmacists to recognize nearly 300 common drug names, calculate dosages, offer less expensive generic drugs over brand names if allowed, determine contraindications, etc. Our work is then vetted in the U.S. by licensed pharmacists.

Challenges of this project include:

• Three-minute turn around
• 99.999% percent accuracy
• High security measures to safeguard patient confidentiality